FAQ's
Where do you ship to?
We currently ship across the UK, with international shipping coming soon.
How long will my order take to arrive?
- Beauty products: Dispatched within 2–3 working days.
- Cushions: Please allow up to 2 weeks as each one is made to order.
What is your returns policy?
- Beauty products: Unused and in original packaging can be returned within 14 days of delivery.
- Cushions: Made to order, so returns are only accepted if the item is faulty.
Are your products vegan and cruelty-free?
Yes — all our beauty products are vegan, cruelty-free, and free from harmful chemicals.
How do I care for my meditation cushion?
Covers are removable and fully washable. Use a gentle, cool wash and air-dry to keep them looking their best.
How long do beauty bars last?
On average, 2–3 times longer than a bottled equivalent, depending on how you store and use them.
How should I store beauty bars?
Keep them in a dry place between uses — ideally on a soap dish with drainage or in a hanging bag — to help them last as long as possible.
Do you offer bulk orders?
Please contact us to discuss.
Why the name House On The Moon?
The name is a tribute to my nan, who inspired my sustainability journey. Her funeral song was Fly Me to the Moon, and I like to imagine she’s up there in a little house, watching over me